FREQUENTLY ASKED QUESTIONS
WHAT IS ISO 6425?
ISO 6425 is a standard created by the International Organization for Standardization (ISO) for testing dive watches. See here for a full explanation of the standard, the testing requirements and how they apply to HELM watches.
ARE HELM WATCHES AVAILABLE IN RETAIL STORES?
HELM watches are available exclusively on HelmWatches.com.
Certain accessories are also available from the HELM Watches store on Amazon.com.
If HELM watches or accessories ever become available from additional authorized retailers, a list
of those retailers will be made available on this website.
WHAT KIND OF ACCURACY CAN I EXPECT FROM MY WATCH?
Mechanical movements (including automatics) are generally accurate to within 1 minute per day, though they may often gain or lose only a few seconds each day. This daily gain or loss can vary depending on how long they're worn each day and how they're stored when not being worn (face up, face down, crown up, crown down, etc.).
DOES MY WATCH INCLUDE A WARRANTY? IS IT TRANSFERABLE?
Yes, every HELM watch is covered by an international transferable warranty that is effective for one year from the date of purchase (which is indicated on the warranty card included with the original sale of the watch).
AREN'T QUARTZ WATCHES MORE ACCURATE THAN AUTOMATICS?
Well, yes. Quartz movements do provide more accurate timekeeping than mechanical movements, so if convenience and accuracy are your top priorities, quartz watches are an excellent choice for grab-and-go timepieces. Many owners appreciate the accuracy, reliability and low-maintenance that quartz movements offer. Aside from the occasional battery change and seal replacement (to maintain water resistance), quartz watches can go a very, very long time with little or no servicing.
IF QUARTZ IS MORE ACCURATE, WHY CHOOSE MECHANICAL?
There are many possible answers to this question, but no single argument that would, by itself, necessarily sway a buyer considering their first mechanical watch. If the thought of an intricate, miniaturized, self-powered mechanism ticking away on your wrist holds stronger appeal than absolute accuracy, and you don't mind (or perhaps even enjoy) adjusting the time and date more frequently, an automatic movement might be for you.
Many automatic watch owners appreciate the fact that their watch is purely mechanical and requires no battery at all. They take pleasure in the constant motion of the second hand sweeping smoothly around the dial and the feel of the rotor oscillating inside the case.
As Wesley Fenlon has written, some people admire the "beauty and artistry in imperfection" that mechanical watches embody. Others appreciate the "tradition in the history of mechanical watchmaking," while others still are attracted to the "fascinating engineering at work in every mechanical watch."
Author William Gibson has described mechanical watches as "brilliantly unnecessary." Any quartz watch can keep better time, he observes, "but mechanical watches partake of...the Tamagotchi gesture. They're pointless in a peculiarly needful way; they're comforting precisely because they require tending. Each one is a miniature world unto itself, a tiny functioning mechanism, a congeries of minute and mysterious moving parts. Moving parts! And consequently these watches are, in a sense, alive. They have heartbeats."
If that strikes a chord with you, you'll likely appreciate a mechanical watch. If it sounds like romantic nonsense, then quartz is probably the way to go. If you find yourself on the fence, waffling between the two, you'll probably join the ranks of many watch enthusiasts who end up owning and enjoying both.
SHOULD I CHOOSE A LEFT OR RIGHT SIDE CROWN?
Crown position is mostly a matter of personal preference, but there are a couple issues to consider.
The best way to approach the question is to think about which wrist you normally wear your watch on:
On your LEFT wrist:
A LEFT side crown (at 8, 9 or 10 o'clock) is better protected since it's less exposed and therefore less likely to get struck by equipment or snagged by shoulder straps on a dive harness or backpack. This may be a consideration if you do a lot of diving or work in an environment that's tough on watches. The left side crown location also offers greater comfort since the crown won't contact the back of your hand, which is sometimes an issue if you wear your watch slightly loose. A disadvantage with the left side placement is that the crown is more difficult to manipulate while wearing the watch, which makes time and date adjustments less convenient.
A RIGHT side crown (at 2, 3 or 4 o'clock) is less protected and may be less comfortable for some, but is easier to manipulate while wearing the watch, which makes time and date adjustments more convenient.
On your RIGHT wrist:
The reverse of everything above. A RIGHT side crown (at 2, 3 or 4 o'clock) is better protected and more comfortable, but more difficult to manipulate while wearing the watch, which makes time or date adjustments more difficult.
A LEFT side crown (at 8, 9 or 10 o'clock) is less protected and may be less comfortable for some, but is easier to manipulate while wearing the watch, which makes time and date adjustments more convenient.