FREQUENTLY ASKED QUESTIONS
WHAT IS ISO 6425?
ISO 6425 is a standard created by the International Organization for Standardization (ISO)
for testing dive watches. See here for a full explanation of the standard, the testing requirements
and how they apply to HELM watches.
ARE HELM WATCHES AVAILABLE IN RETAIL STORES?
HELM watches are available exclusively on HelmWatches.com.
Certain accessories are also available from the HELM Watches store on Amazon.com.
If HELM watches or accessories ever become available from additional authorized retailers, a list
of those retailers will be made available on this website.
WHAT KIND OF ACCURACY CAN I EXPECT FROM MY WATCH?
Mechanical movements (including automatics) are generally accurate to within 1 minute per day, though they may often gain or lose only a few seconds each day. This daily gain or loss can vary depending on how long they're worn each day and how they're stored when not being worn (face up, face down, crown up, crown down, etc.).
DOES MY WATCH INCLUDE A WARRANTY? IS IT TRANSFERABLE?
Yes, every HELM watch is covered by an international transferable warranty that is effective
for one year from the date of purchase (which is indicated on the warranty card included
with the original sale of the watch).